body.v2-customer {
  margin: 0;
  background: var(--fill, #f4f3f8);
  color: var(--ink, #15151b);
  font-family: var(--font, 'Onest', system-ui, sans-serif);
  -webkit-font-smoothing: antialiased;
}
.v2-customer button,
.v2-customer input { font: inherit; }
.v2-customer button { color: inherit; cursor: pointer; }
.v2-customer a { color: inherit; text-decoration: none; }
.v2-customer #page,
.v2-customer #screen { min-height: 100dvh; position: relative; }
.v2-customer .app {
  position: relative;
  display: flex;
  flex-direction: column;
  width: 100%;
  max-width: 520px;
  min-height: 100dvh;
  margin: 0 auto;
  background: #fff;
  box-shadow: 0 0 36px rgba(21,21,27,.06);
}
.v2-customer .V2Fill { background: var(--fill); }
.v2-customer .V2Icon { display: inline-flex; flex: none; width: var(--s,20px); height: var(--s,20px); }
.v2-customer .V2Icon svg { width: 100%; height: 100%; }
.v2-customer .card { background: #fff; border-radius: 22px; box-shadow: var(--shadow, 0 1px 2px rgba(21,21,27,.05), 0 8px 24px rgba(21,21,27,.07)); }
.v2-customer .pill { display: inline-flex; align-items: center; gap: 6px; height: 30px; padding: 0 12px; border-radius: 99px; font: 600 14px/1 var(--font); white-space: nowrap; }
.v2-customer .pill.v { background: var(--b-100); color: var(--b-ink); }
.v2-customer .tile { width: 44px; height: 44px; border-radius: 14px; display: flex; align-items: center; justify-content: center; flex: none; }
.v2-customer .tile.sm { width: 36px; height: 36px; border-radius: 11px; }
.v2-customer .tile.cut { background: var(--cut-s); color: var(--cut); }
.v2-customer .tile.beard { background: var(--beard-s); color: var(--beard); }
.v2-customer .tile.color { background: var(--color-s); color: var(--color); }
.v2-customer .tile.blow { background: var(--blow-s); color: var(--blow); }
.v2-customer .tile.care { background: var(--care-s); color: var(--care); }
.v2-customer .tile.kid { background: var(--kid-s); color: var(--kid); }
.v2-customer .tile.v { background: var(--b-100); color: var(--b); }
.v2-customer .avatar { width: 40px; height: 40px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font: 700 15px/1 var(--font); color: #fff; flex: none; }
.v2-customer .avatar.sm { width: 32px; height: 32px; font-size: 13px; }
.v2-customer .avatar.mert { background: var(--mert); }
.v2-customer .avatar.elif { background: var(--elif); }
.v2-customer .avatar.can { background: var(--can); }
.v2-customer .avatar.cust { background: #2d2d36; }
.v2-customer .l1 { font: 700 17px/1.25 var(--font); }
.v2-customer .l2 { font: 500 15px/1.3 var(--font); color: var(--t2); }
.v2-customer .line { display: flex; align-items: center; gap: 12px; min-width: 0; }
.v2-customer .line > div { min-width: 0; }
.v2-customer .grow { flex: 1; min-width: 0; }
.v2-customer .Space-between { justify-content: space-between; }
.v2-customer .icon-btn { width: 48px; height: 48px; border: 0; border-radius: 15px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); display: flex; align-items: center; justify-content: center; flex: none; color: var(--ink); }
.v2-customer .btn { min-height: 60px; border: 0; border-radius: 18px; display: flex; align-items: center; justify-content: center; gap: 10px; padding: 0 18px; font: 700 18px/1 var(--font); }
.v2-customer .btn.primary { background: var(--b); color: #fff; box-shadow: 0 8px 20px rgba(114,63,217,.28); }
.v2-customer .btn.soft { background: var(--b-100); color: var(--b-ink); }
.v2-customer .btn.ghost { background: var(--fill); color: var(--ink); }
.v2-customer .link { display: inline-flex; align-items: center; gap: 8px; min-height: 48px; padding: 0; border: 0; background: transparent; font: 600 16px/1 var(--font); color: var(--b-ink); }
.v2-customer .shopbar { display: flex; align-items: center; gap: 12px; padding: 22px 20px 10px; }
.v2-customer .logo { width: 48px; height: 48px; border-radius: 15px; background: var(--b); color: #fff; display: flex; align-items: center; justify-content: center; font: 800 22px/1 var(--font); flex: none; }
.v2-customer .shop-name { font: 700 19px/1.2 var(--font); }
.v2-customer .shop-sub { display: flex; align-items: center; gap: 6px; font: 500 15px/1.2 var(--font); color: var(--t2); margin-top: 3px; }
.v2-customer .dot { width: 8px; height: 8px; border-radius: 50%; background: var(--ok); flex: none; }
.v2-customer .shopbar .icon-btn { margin-left: auto; }
.v2-customer .up { margin: 6px 16px 0; padding: 14px; }
.v2-customer .up-head { display: flex; align-items: center; justify-content: space-between; }
.v2-customer .up-head .link { font-size: 15px; }
.v2-customer .up-body { display: flex; gap: 14px; margin-top: 12px; }
.v2-customer .when { width: 112px; flex: none; border-radius: 18px; background: linear-gradient(160deg,#8455ee 0%,#5d2eb8 100%); color: #fff; padding: 12px 14px; display: flex; flex-direction: column; justify-content: center; gap: 2px; }
.v2-customer .when.compact { width: 84px; padding: 10px 12px; }
.v2-customer .when .d { font: 700 15px/1.2 var(--font); }
.v2-customer .when .t { font: 800 34px/1.05 var(--font); letter-spacing: -.02em; }
.v2-customer .when.compact .t { font-size: 26px; }
.v2-customer .when .dd { font: 500 14px/1.2 var(--font); color: #e9e2ff; }
.v2-customer .what { display: flex; flex-direction: column; gap: 10px; justify-content: center; min-width: 0; flex: 1; }
.v2-customer .up-actions { display: grid; grid-template-columns: repeat(3,1fr); gap: 8px; margin-top: 12px; }
.v2-customer .act { min-height: 62px; border: 0; border-radius: 16px; background: var(--fill); display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 5px; font: 600 14px/1.1 var(--font); color: var(--ink); }
.v2-customer .act .V2Icon { color: var(--b); }
.v2-customer .voice { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; padding: 12px 20px; }
.v2-customer .orb-wrap { position: relative; width: 172px; height: 172px; display: flex; align-items: center; justify-content: center; }
.v2-customer .ring { position: absolute; border-radius: 50%; pointer-events: none; }
.v2-customer .ring.r1 { inset: 0; background: rgba(114,63,217,.08); }
.v2-customer .ring.r2 { inset: 20px; background: rgba(114,63,217,.13); }
.v2-customer .orb { position: relative; width: 104px; height: 104px; border: 0; border-radius: 50%; background: linear-gradient(145deg,#9467f4 0%,#5d2eb8 100%); box-shadow: 0 14px 30px rgba(93,46,184,.38); display: flex; align-items: center; justify-content: center; color: #fff; }
.v2-customer .wave { display: flex; align-items: center; gap: 5px; height: 30px; }
.v2-customer .wave b { display: block; width: 5px; border-radius: 3px; background: var(--b); }
.v2-customer .say { font: 800 27px/1.15 var(--font); letter-spacing: -.01em; margin-top: 4px; text-align: center; }
.v2-customer .hint { font: 500 17px/1.4 var(--font); color: var(--t2); text-align: center; margin: 6px 0 0; white-space: pre-line; }
.v2-customer .chips { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; margin-top: 16px; }
.v2-customer .chip { min-height: 48px; border: 0; border-radius: 99px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); display: inline-flex; align-items: center; gap: 8px; padding: 0 16px; font: 600 16px/1 var(--font); white-space: nowrap; }
.v2-customer .chip .V2Icon { color: var(--b); }
.v2-customer .alt { padding: 10px 20px 24px; display: flex; justify-content: center; margin-top: auto; }
.v2-customer .talkbar { display: flex; align-items: center; gap: 12px; padding: 20px 16px 12px; border-bottom: 1px solid var(--line); background: #fff; }
.v2-customer .talkbar .mid { flex: 1; text-align: center; }
.v2-customer .talkbar .t1 { font: 700 18px/1.2 var(--font); }
.v2-customer .talkbar .t2 { display: inline-flex; align-items: center; gap: 6px; font: 500 14px/1.2 var(--font); color: var(--ok); margin-top: 3px; }
.v2-customer .thread { flex: 1; display: flex; flex-direction: column; gap: 12px; padding: 16px 16px 12px; background: var(--fill); overflow-y: auto; }
.v2-customer .msg { display: flex; gap: 8px; align-items: flex-end; max-width: 100%; }
.v2-customer .msg.me { justify-content: flex-end; }
.v2-customer .bub { border-radius: 20px; padding: 12px 15px; font: 500 17px/1.4 var(--font); }
.v2-customer .msg.ai .bub { background: #fff; border-bottom-left-radius: 6px; box-shadow: 0 1px 2px rgba(21,21,27,.06); max-width: 300px; }
.v2-customer .msg.me .bub { background: var(--b); color: #fff; border-bottom-right-radius: 6px; max-width: 270px; }
.v2-customer .bot { width: 32px; height: 32px; border-radius: 11px; background: var(--b-100); color: var(--b); display: flex; align-items: center; justify-content: center; flex: none; }
.v2-customer .slots { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-top: 10px; }
.v2-customer .slotb { min-height: 58px; border: 0; border-radius: 14px; background: var(--b-50); box-shadow: inset 0 0 0 1.5px var(--b-200); display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px; }
.v2-customer .slotb b { font: 800 20px/1 var(--font); color: var(--b-ink); }
.v2-customer .slotb span { font: 500 13px/1 var(--font); color: var(--t2); }
.v2-customer .slotb.best { background: var(--b); box-shadow: none; }
.v2-customer .slotb.best b,
.v2-customer .slotb.best span { color: #fff; }
.v2-customer .listenbar { background: #fff; padding: 14px 16px 24px; display: flex; align-items: center; gap: 12px; box-shadow: 0 -6px 20px rgba(21,21,27,.06); }
.v2-customer .listenbar .mid { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 6px; align-items: flex-start; }
.v2-customer .listenbar .lt { font: 700 17px/1.2 var(--font); overflow-wrap: anywhere; }
.v2-customer .listenbar .ls { font: 500 15px/1.2 var(--font); color: var(--t2); overflow-wrap: anywhere; }
.v2-customer .end { width: 60px; height: 60px; border: 0; border-radius: 50%; background: var(--bad); color: #fff; display: flex; align-items: center; justify-content: center; flex: none; box-shadow: 0 8px 18px rgba(204,40,39,.3); }
.v2-customer .mini-orb { width: 60px; height: 60px; border: 0; border-radius: 50%; background: linear-gradient(145deg,#9467f4 0%,#5d2eb8 100%); color: #fff; display: flex; align-items: center; justify-content: center; flex: none; box-shadow: 0 0 0 8px rgba(114,63,217,.12); }
/* The call as text: the agent's words plain, the customer's in a bubble. */
.v2-customer .lines { display: flex; flex-direction: column; gap: 14px; }
/* position: relative keeps each hidden "Sen:" label inside its scroll box;
   otherwise the labels make the page itself scroll. */
.v2-customer .ln { position: relative; margin: 0; font: 500 18px/1.45 var(--font); color: var(--ink); white-space: pre-line; overflow-wrap: anywhere; }
.v2-customer .ln.me { align-self: flex-end; max-width: 85%; padding: 10px 15px; border-radius: 20px 20px 6px 20px; background: var(--fill); }
.v2-customer .sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; }
/* A fixed height: the orb and the chips around the box stay put as lines arrive. */
.v2-customer .convo { align-self: stretch; height: 40vh; overflow-y: auto; display: flex; flex-direction: column; margin-top: 12px; padding: 14px 16px; border-radius: 20px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); text-align: left; }
.v2-customer .convo .hint { margin: auto 0; }
/* Who is talking: a hidden copy of the longest label keeps the room the
   label needs at any width, so nothing moves when it changes. */
.v2-customer .live { display: grid; }
.v2-customer .live > span,
.v2-customer .live::after { grid-area: 1 / 1; }
.v2-customer .live::after { content: 'Asistan konu\015F uyor\2026'; visibility: hidden; }
/* The call screen fills the window: the conversation scrolls, the end button stays put. */
.v2-customer .app.call { height: 100vh; height: 100dvh; min-height: 0; }
.v2-customer .app.call .talkbar,
.v2-customer .app.call .listenbar { flex: none; }
.v2-customer .app.call .thread { min-height: 0; gap: 18px; padding: 20px 18px 0; background: #fff; }
/* The box runs edge to edge, so its focus ring is drawn inside it. */
.v2-customer .app.call .thread:focus-visible { outline-offset: -3px; }
/* The room a line cut short leaves stays on the list until new lines fill
   it; the list never shrinks below its lines. */
.v2-customer .app.call .thread > .lines { flex-shrink: 0; }
/* Safari leaves a scroll box's bottom padding out of the scroll; the card's
   margin counts, so a card in view stays put from the first line on. */
.v2-customer .app.call .thread > .tapcard { margin-bottom: 16px; }
.v2-customer .call-hint { margin-top: auto; }
/* The card sits at the bottom of the call: new lines fill the room above it
   instead of pushing it down under a finger. */
.v2-customer .tapcard { margin-top: auto; padding: 14px; border-radius: 20px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); }
.v2-customer .tapcard .cu-bh { display: flex; align-items: center; gap: 12px; }
@keyframes V2Ring { 50% { transform: scale(1.06); } }
@keyframes V2Halo { 50% { box-shadow: 0 0 0 15px rgba(114,63,217,.16); } }
.v2-customer .app.speaking .ring { animation: V2Ring 1.2s ease-in-out infinite; }
.v2-customer .app.speaking .mini-orb { animation: V2Halo 1.2s ease-in-out infinite; }
.v2-customer .done-top { display: flex; flex-direction: column; align-items: center; text-align: center; padding: 34px 24px 8px; }
.v2-customer .big-check { width: 84px; height: 84px; border-radius: 28px; background: var(--ok-s); color: var(--ok); display: flex; align-items: center; justify-content: center; }
.v2-customer .big-check.bad { background: var(--bad-s); color: var(--bad); }
.v2-customer .done-top h2 { margin: 16px 0 0; font: 800 30px/1.15 var(--font); letter-spacing: -.02em; }
.v2-customer .done-top p { margin: 8px 0 0; font: 500 17px/1.4 var(--font); color: var(--t2); }
.v2-customer .ticket { margin: 18px 16px 0; overflow: hidden; }
.v2-customer .ticket-band { background: linear-gradient(150deg,#8455ee 0%,#5d2eb8 100%); color: #fff; padding: 16px 18px; display: flex; align-items: center; justify-content: space-between; }
.v2-customer .ticket-band .d1 { font: 700 15px/1.2 var(--font); color: #e9e2ff; }
.v2-customer .ticket-band .d2 { font: 800 21px/1.2 var(--font); margin-top: 2px; }
.v2-customer .ticket-band .tt { font: 800 42px/1 var(--font); letter-spacing: -.02em; }
.v2-customer .ticket-rows { padding: 6px 18px 4px; }
.v2-customer .trow { display: flex; align-items: center; gap: 12px; padding: 11px 0; border-bottom: 1px solid var(--line); }
.v2-customer .trow:last-child { border-bottom: none; }
.v2-customer .trow .price { font: 800 19px/1 var(--font); }
.v2-customer .pair { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin: 16px 16px 0; }
.v2-customer .remind { margin: 12px 16px 0; padding: 14px 16px; display: flex; align-items: center; gap: 12px; border-radius: 18px; background: var(--fill); }
.v2-customer .pagehead { display: flex; align-items: center; gap: 12px; padding: 22px 20px 12px; }
.v2-customer .pagehead h2 { margin: 0; font: 800 30px/1.1 var(--font); letter-spacing: -.02em; flex: 1; }
.v2-customer .section-t { display: flex; align-items: center; justify-content: space-between; padding: 0 20px; margin: 18px 0 10px; font: 700 19px/1.2 var(--font); }
.v2-customer .section-t span { font: 500 15px/1 var(--font); color: var(--t3); }
.v2-customer .list { margin: 0 16px; padding: 4px 14px; }
.v2-customer .li { display: flex; align-items: center; gap: 12px; padding: 12px 0; border-bottom: 1px solid var(--line); }
.v2-customer .li:last-child { border-bottom: none; }
.v2-customer .li.past .l1 { color: var(--t3); }
.v2-customer .again { min-height: 48px; border: 0; border-radius: 13px; background: var(--b-100); color: var(--b-ink); display: inline-flex; align-items: center; gap: 6px; padding: 0 12px; font: 700 15px/1 var(--font); flex: none; }
.v2-customer .countdown { display: inline-flex; align-items: center; gap: 6px; font: 600 14px/1 var(--font); color: var(--b-ink); margin-top: 6px; }
.v2-customer .dock { margin-top: auto; padding: 12px 16px 22px; }
.v2-customer .dock .inner { border-radius: 22px; background: var(--ink); color: #fff; display: flex; align-items: center; gap: 12px; padding: 10px 10px 10px 18px; }
.v2-customer .dock .t1 { font: 700 17px/1.2 var(--font); }
.v2-customer .dock .t2 { font: 500 14px/1.2 var(--font); color: #c9c7d6; margin-top: 2px; }
.v2-customer .dock .mini-orb { width: 54px; height: 54px; box-shadow: none; }
.v2-customer .svc-pick { margin: 0 16px; padding: 12px 14px; display: flex; align-items: center; gap: 12px; }
.v2-customer .qgrid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; padding: 0 16px; }
.v2-customer .qslot { min-height: 76px; border: 0; border-radius: 18px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); display: flex; align-items: center; gap: 10px; padding: 0 14px; text-align: left; }
.v2-customer .qslot .tt { font: 800 24px/1 var(--font); letter-spacing: -.01em; }
.v2-customer .qslot .dd { font: 500 14px/1.2 var(--font); color: var(--t2); margin-top: 4px; }
.v2-customer .qslot .V2Icon { color: var(--warn); }
.v2-customer .toast { position: absolute; left: 16px; right: 16px; bottom: 24px; border-radius: 20px; background: var(--ink); color: #fff; padding: 14px 14px 14px 16px; display: flex; align-items: center; gap: 12px; box-shadow: 0 12px 30px rgba(21,21,27,.3); }
.v2-customer .toast .grow { flex: 1; }
.v2-customer .toast .t1 { font: 700 17px/1.2 var(--font); }
.v2-customer .toast .t2 { font: 500 14px/1.2 var(--font); color: #c9c7d6; margin-top: 2px; }
.v2-customer .toast .undo { min-height: 48px; padding: 0 14px; border: 0; border-radius: 12px; background: #2f2f3a; color: #fff; font: 700 15px/1 var(--font); display: flex; align-items: center; gap: 6px; }
.v2-customer .tile.okk { background: var(--ok-s); color: var(--ok); }
.v2-customer .contact-card { margin: 12px 16px 0; padding: 14px; display: grid; gap: 10px; }
.v2-customer .contact-card strong { font: 700 18px/1.2 var(--font); }
.v2-customer .sheet { border-radius: 28px 28px 0 0; padding: 10px 18px 24px; background: #fff; box-shadow: 0 -10px 40px rgba(21,21,27,.2); }
.v2-customer .V2Manage { position: absolute; left: 0; right: 0; bottom: 0; }
.v2-customer .grab { width: 44px; height: 5px; border-radius: 3px; background: var(--line); margin: 0 auto 14px; }
.v2-customer .V2SheetTitle { margin: 0; font: 800 26px/1.15 var(--font); }
.v2-customer .sbig { display: flex; align-items: center; gap: 12px; margin-top: 14px; padding: 12px 14px; border-radius: 18px; background: var(--fill); }
.v2-customer .sbig .tm { font: 800 28px/1 var(--font); letter-spacing: -.02em; }
.v2-customer .grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-top: 12px; }
.v2-customer .stat-btn { min-height: 64px; border: 0; border-radius: 18px; display: flex; align-items: center; justify-content: center; gap: 10px; font: 700 17px/1 var(--font); }
.v2-customer .stat-btn.bad { background: var(--bad-s); color: var(--bad); }
.v2-customer .V2Full { width: 100%; margin-top: 10px; }
.v2-customer .V2Center { margin: 20px 16px; }
.v2-customer .notice { margin-top: 12px; padding: 14px 16px; border-radius: 16px; background: var(--fill); font: 500 16px/1.4 var(--font); }
.v2-customer .service-choice { display: flex; align-items: center; gap: 12px; width: calc(100% - 32px); margin: 10px 16px; padding: 14px; border: 0; text-align: left; }
.v2-customer .V2Empty { margin: 14px 16px; padding: 24px 18px; display: flex; flex-direction: column; align-items: center; gap: 14px; text-align: center; }
.v2-customer .V2Empty strong { font: 700 20px/1.3 var(--font); }
.v2-customer .V2Error { margin: 32px 16px; padding: 22px; display: flex; flex-direction: column; align-items: center; gap: 16px; text-align: center; }
.v2-customer .V2Error strong { font: 700 19px/1.4 var(--font); }
.v2-customer .V2Notice { position: fixed; left: 16px; right: 16px; bottom: 18px; z-index: 50; max-width: 480px; margin: auto; padding: 14px 16px; border-radius: 16px; background: var(--bad-s); color: var(--bad); font: 600 16px/1.4 var(--font); box-shadow: var(--shadow); }
/* A late answer's note sits at the top, in the page, so it covers no button;
   on a narrow screen its button goes under the text. */
.v2-customer .V2Late { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; margin: 12px 16px 0; padding: 6px 6px 6px 16px; border-radius: 16px; background: var(--bad-s); color: var(--bad); font: 600 16px/1.4 var(--font); }
.v2-customer .V2Late > span { flex: 1 1 140px; min-width: 0; overflow-wrap: anywhere; }
.v2-customer .V2Late > .btn { flex: none; min-height: 48px; padding: 0 16px; border-radius: 12px; background: #fff; color: var(--bad); font-size: 16px; }
/* Read out at once, the note stays out of the page's flow and scroll. */
.v2-customer .said { position: fixed; top: 0; left: 0; }
.v2-customer .V2Skeleton { width: 100%; max-width: 520px; min-height: 100dvh; margin: auto; padding: 24px 16px; background: #fff; }
.v2-customer .V2Skeleton > div { border-radius: 18px; background: linear-gradient(90deg,var(--fill),#fff,var(--fill)); background-size: 200% 100%; animation: V2Pulse 1.3s ease-in-out infinite; }
.v2-customer .sk-shop { width: 60%; height: 48px; margin-bottom: 24px; }
.v2-customer .sk-card { height: 190px; margin-bottom: 24px; }
.v2-customer .sk-row { height: 64px; margin-top: 12px; }
@keyframes V2Pulse { 50% { background-position: -100% 0; } }
.v2-customer .cu-perm { margin: 0 16px 16px; border-radius: 18px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); padding: 12px 14px; display: flex; flex-direction: column; gap: 8px; }
.v2-customer .cu-pstep { display: flex; align-items: flex-start; gap: 10px; font: 600 16px/1.4 var(--font); }
.v2-customer .cu-num { width: 26px; height: 26px; border-radius: 50%; background: var(--b); color: #fff; display: flex; align-items: center; justify-content: center; font: 800 14px/1 var(--font); flex: none; }
.v2-customer .cu-pnote { display: flex; align-items: center; gap: 10px; padding-top: 10px; border-top: 1px solid var(--line); font: 500 15px/1.3 var(--font); color: var(--t2); }
.v2-customer .cu-pnote .V2Icon { color: var(--ok); }
.v2-customer .cu-field { height: 60px; border-radius: 18px; background: #fff; box-shadow: inset 0 0 0 2px var(--line); display: flex; align-items: center; gap: 10px; padding: 0 6px 0 16px; color: var(--t3); }
.v2-customer .cu-field input { flex: 1; min-width: 0; height: 48px; border: 0; outline: none; background: transparent; padding: 0; font: 600 18px/1.2 var(--font); color: var(--ink); }
.v2-customer .cu-field.cu-code input { font: 800 20px/1.2 var(--font); letter-spacing: .04em; }
.v2-customer .cu-field.cu-bad,
.v2-customer .contact-card input.cu-bad { box-shadow: inset 0 0 0 2px var(--bad); color: var(--bad); }
.v2-customer .cu-send { width: 48px; height: 48px; border: 0; border-radius: 14px; background: var(--b-100); color: var(--b); display: flex; align-items: center; justify-content: center; flex: none; }
.v2-customer .cu-banner { margin: 2px 16px 4px; padding: 12px 14px; border-radius: 18px; background: var(--warn-s); display: flex; align-items: center; gap: 12px; }
.v2-customer .cu-banner .tile { background: #fff; color: var(--warn); }
.v2-customer .cu-arc { display: block; width: 24px; height: 24px; border-radius: 50%; border: 3px solid var(--b-100); border-top-color: var(--b); border-right-color: #a98bf2; flex: none; }
.v2-customer .cu-arc.cu-al { width: 48px; height: 48px; border-width: 5px; }
.v2-customer .cu-cancel { margin-top: 18px; min-height: 56px; padding: 0 26px; border: 0; border-radius: 99px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); display: inline-flex; align-items: center; gap: 8px; font: 700 17px/1 var(--font); }
.v2-customer .cu-orbw { width: 120px; height: 120px; border-radius: 50%; background: rgba(21,21,27,.05); display: flex; align-items: center; justify-content: center; flex: none; }
.v2-customer .cu-orb-off { width: 86px; height: 86px; border-radius: 50%; background: linear-gradient(145deg,#a7a6b3 0%,#6c6b78 100%); color: #fff; display: flex; align-items: center; justify-content: center; box-shadow: 0 10px 22px rgba(21,21,27,.16); }
.v2-customer .cu-steps { align-self: stretch; margin-top: 10px; padding: 2px 14px; }
.v2-customer .cu-step { display: flex; align-items: center; gap: 10px; padding: 10px 0; border-bottom: 1px solid var(--line); }
.v2-customer .cu-step:last-child { border-bottom: 0; }
.v2-customer .cu-step .l1 { flex: 1; min-width: 0; }
.v2-customer .cu-wide { max-width: 318px; }
.v2-customer .cu-w300 { width: 300px; }
.v2-customer .cu-w318 { width: 318px; }
.v2-customer .cu-bad { background: var(--bad-s); color: var(--bad); }
.v2-customer .cu-warn { background: var(--warn-s); color: var(--warn); }
.v2-customer .cu-52 { width: 100%; min-height: 52px; margin-top: 12px; font-size: 17px; }
.v2-customer .cu-sk { display: block; border-radius: 8px; background: linear-gradient(90deg,#e7e5ef,#f3f2f8,#e7e5ef); }
.v2-customer .cu-sk.v { background: linear-gradient(90deg,#e3dafb,#f1ecfe,#e3dafb); }
.v2-customer .cu-sk-slot { height: 58px; border-radius: 14px; }
.v2-customer .cu-prog { margin: 14px 16px 0; padding: 2px 14px; }
.v2-customer .cu-pr { display: flex; align-items: center; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--line); }
.v2-customer .cu-pr:last-child { border-bottom: 0; }
.v2-customer .cu-pi { width: 40px; height: 40px; border-radius: 50%; display: flex; align-items: center; justify-content: center; flex: none; }
.v2-customer .cu-pi.cu-pok { background: var(--ok-s); color: var(--ok); }
.v2-customer .cu-pi.cu-pnow { background: var(--b-50); }
.v2-customer .cu-safe { margin: auto 16px 24px; padding: 12px 14px; border-radius: 16px; background: var(--fill); display: flex; align-items: center; gap: 10px; font: 500 15px/1.35 var(--font); color: var(--t2); }
.v2-customer .cu-safe .V2Icon { color: var(--ok); }
.v2-customer .cu-heard { background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); }
.v2-customer .cu-listen { margin-top: 14px; min-height: 60px; border-radius: 18px; background: var(--b-50); box-shadow: inset 0 0 0 1.5px var(--b-200); display: flex; align-items: center; gap: 12px; padding: 8px 14px 8px 10px; }
.v2-customer .cu-listen .mini-orb { width: 40px; height: 40px; box-shadow: 0 0 0 4px rgba(114,63,217,.14); }
.v2-customer .cu-lt { font: 700 16px/1.2 var(--font); }
.v2-customer .cu-ls { font: 500 15px/1.25 var(--font); color: var(--t2); margin-top: 2px; }
.v2-customer .cu-schips { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
.v2-customer .cu-opt { width: 100%; min-height: 62px; border: 0; border-radius: 16px; background: var(--b-50); box-shadow: inset 0 0 0 1.5px var(--b-200); display: flex; align-items: center; gap: 12px; padding: 8px 12px; text-align: left; }
.v2-customer .cu-opt .grow { flex: 1; min-width: 0; }
.v2-customer .cu-opt.cu-best { background: var(--b); }
.v2-customer .cu-opt.cu-best .cu-ol { color: #e9e2ff; }
.v2-customer .cu-opt.cu-best .cu-ov { color: #fff; }
.v2-customer .cu-ol { font: 500 14px/1.2 var(--font); color: var(--t2); }
.v2-customer .cu-ov { font: 800 17px/1.2 var(--font); margin-top: 3px; }
.v2-customer .cu-hero { display: flex; flex-direction: column; align-items: center; text-align: center; padding: 14px 24px 0; }
.v2-customer .cu-art { position: relative; width: 84px; height: 84px; }
.v2-customer .cu-big { width: 84px; height: 84px; border-radius: 28px; display: flex; align-items: center; justify-content: center; flex: none; }
.v2-customer .cu-hero h2 { margin: 16px 0 0; font: 800 30px/1.15 var(--font); }
.v2-customer .cu-hero p { margin: 8px 0 0; font: 500 17px/1.4 var(--font); color: var(--t2); }
.v2-customer .cu-block { margin: 18px 16px 0; display: flex; flex-direction: column; gap: 10px; }
.v2-customer .cu-flabel { font: 700 17px/1.2 var(--font); padding-left: 2px; }
.v2-customer .cu-err { display: flex; align-items: center; gap: 8px; font: 600 16px/1.3 var(--font); color: var(--bad); }
.v2-customer .cu-shop { margin: 6px 16px 0; }
.v2-customer .cu-dash { background: #fff; border: 2px dashed #c5b8fb; color: var(--b); }
.v2-customer .cu-resume { margin: 0 16px; padding: 12px 14px; display: flex; align-items: center; gap: 12px; }
.v2-customer .cu-resume .grow { flex: 1; min-width: 0; }
.v2-customer .cu-rk { font: 600 14px/1.2 var(--font); color: var(--t2); margin-bottom: 3px; }
.v2-customer .cu-cta { padding: 12px 16px 24px; display: flex; flex-direction: column; gap: 12px; }
.v2-customer .cu-cta.cu-mid { padding: 16px 16px 0; }
.v2-customer .cu-xl { min-height: 64px; border-radius: 20px; font-size: 19px; }
.v2-customer .cu-swapc { margin: 4px 16px 0; padding: 14px; }
.v2-customer .cu-swap { display: flex; align-items: center; gap: 8px; margin-top: 12px; }
.v2-customer .cu-old,
.v2-customer .cu-new { flex: 1; min-width: 0; border-radius: 18px; padding: 10px 14px 11px; display: flex; flex-direction: column; gap: 4px; }
.v2-customer .cu-old { background: var(--fill); color: var(--t2); }
.v2-customer .cu-new { background: linear-gradient(160deg,#8455ee 0%,#5d2eb8 100%); color: #fff; }
.v2-customer .cu-k { font: 600 14px/1.2 var(--font); }
.v2-customer .cu-t { font: 800 30px/1 var(--font); }
.v2-customer .cu-old .cu-t { color: var(--t3); text-decoration: line-through; }
.v2-customer .cu-d { font: 500 14px/1.2 var(--font); }
.v2-customer .cu-arr { width: 36px; height: 36px; border-radius: 50%; background: var(--b-100); color: var(--b); display: flex; align-items: center; justify-content: center; flex: none; }
.v2-customer .cu-tband { display: flex; flex-direction: column; align-items: flex-end; gap: 6px; }
.v2-customer .cu-was { font: 600 15px/1 var(--font); color: #fff; }
.v2-customer .cu-info { margin: 10px 16px 0; padding: 10px 14px; border-radius: 18px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--line); display: flex; align-items: center; gap: 12px; }
.v2-customer .cu-info .grow { flex: 1; min-width: 0; }

@media (max-width: 320px) {
  .v2-customer .up-body { flex-direction: column; }
  .v2-customer .when { width: 100%; }
  .v2-customer .qgrid,
  .v2-customer .pair { grid-template-columns: 1fr; }
  .v2-customer .li { flex-wrap: wrap; }
  .v2-customer .again { margin-left: auto; }
  .v2-customer .ticket-band .tt { font-size: 32px; }
  .v2-customer .shop-name { font-size: 17px; }
  .v2-customer .up-actions { gap: 6px; }
  .v2-customer .act { font-size: 13px; }
  .v2-customer .listenbar .mini-orb { display: none; }
}
@media (max-width: 280px) {
  /* At 200% text the conversation needs the room more than the hint does. */
  .v2-customer .listenbar .ls { display: none; }
}
/* A short window (a phone held sideways, text at 200%): slim bars leave the
   conversation and a row of times room to show. */
@media (max-height: 320px) {
  .v2-customer .talkbar,
  .v2-customer .listenbar { padding: 4px 12px; }
  .v2-customer .talkbar .t2,
  .v2-customer .listenbar .mini-orb,
  .v2-customer .listenbar .ls { display: none; }
  .v2-customer .end { width: 48px; height: 48px; }
  .v2-customer .app.call .thread { gap: 10px; padding: 8px 14px 0; }
  .v2-customer .app.call .thread > .tapcard { margin-bottom: 8px; }
  .v2-customer .tapcard { padding: 10px; }
  .v2-customer .slotb { min-height: 44px; }
}
@media (prefers-reduced-motion: reduce) {
  .v2-customer .V2Skeleton > div,
  .v2-customer .app.speaking .ring,
  .v2-customer .app.speaking .mini-orb { animation: none; }
}